Privacy policy

This page is a working draft. The processing described below reflects how the product operates today, but the binding legal text has not yet been reviewed or approved by counsel. Do not rely on it as a final statement of your rights or our obligations.

CollabsMap is operated by Videreo AG (“Videreo”, “we”), Switzerland, the data controller for the personal data described here. You can reach us at hello@videreo.com.

• Account: email, name, primary platform and social handles.
• Creator profile: bio, niche tags, location, follower and engagement statistics, and self-reported audience demographics (age, gender, country splits).
• Applications: the pitches and messages you send to brands through the platform.
• Billing (partners): subscription tier and Stripe customer/subscription identifiers. We never store card numbers — Stripe handles payment data.
• Product analytics: usage events and, only with your consent, session recordings (see “Cookies and analytics”).

We share data with the following processors strictly to operate the service:

Supabase

Database and authentication hosting (EU region).

Stripe

Partner subscription billing and payment processing.

PostHog

Product analytics and optional session recording (consent-gated).

Sentry

Error monitoring (no personal data beyond a user id + role).

Anthropic (Claude)

AI generation of your application pitch drafts; receives your public profile and follower/engagement statistics.

Google (Gemini)

AI triage of audience-insight screenshots you upload (age/gender/country); processed in memory and not persisted by us.

ScrapeCreators

Retrieval of your public social-profile statistics from Instagram, TikTok, and YouTube.

Resend

Transactional and lifecycle email delivery.

Cloudflare

Image storage and CDN delivery (avatars, listing and portfolio media).

When you generate a pitch, your public profile and verified statistics are sent to Anthropic to draft it. When you upload an audience-insights screenshot, it is sent to Google Gemini to extract structured demographics. We instruct these models not to invent statistics and use only verified data. Public social-profile statistics are retrieved via ScrapeCreators. We do not use your data to train third-party models.

Some processors (e.g. Anthropic, Stripe, PostHog, Cloudflare) operate in the United States. Where data leaves the EEA/Switzerland, transfers rely on Standard Contractual Clauses or an equivalent mechanism.

• Stripe webhook payloads are minimised after 90 days (only the event id and type are kept).
• When you request account deletion, your account enters a 30-day grace period during which you can cancel; after that, your CollabsMap data is permanently erased and the request is propagated to our off-database processors (image CDN, payment processor, analytics).
• Time-bound travel/destination data is purged automatically once it expires.
• Backups are retained for no longer than the deletion grace period, which is what makes erasure fully effective within ~30 days.

Under the GDPR and Swiss data-protection law you can access, correct, export, or erase your personal data, and object to or restrict certain processing. You can request erasure from your account settings (self-serve) or by emailing hello@videreo.com. We respond within one month of a request.

We set analytics cookies and enable session recording only after you accept them in the consent banner. Decline and the product stays fully functional with no analytics cookies and no recording. You can change your choice at any time by clearing the consent cookie.